Politics is a weird game. And, yes, Jeremy Bradley sees it as a game. And that's thanks to how American politicians are acting and operating (or not) every day. Never more have U.S. laws and regulations been disregarded, challenged, stomped on and overlooked -- depending on who you ask. One side says everything's on the up and up, while the other says Pres. Trump is defying rules and breaking laws. At the same time, he gets away with it, so how solid are those laws (and the subsequent enforce...
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Politics is a weird game. And, yes, Jeremy Bradley sees it as a game. And that's thanks to how American politicians are acting and operating (or not) every day. Never more have U.S. laws and regulations been disregarded, challenged, stomped on and overlooked -- depending on who you ask. One side says everything's on the up and up, while the other says Pres. Trump is defying rules and breaking laws. At the same time, he gets away with it, so how solid are those laws (and the subsequent enforce...
Lying to customers is a baaaaaaad move - Episode 548 - The Scribble with Jeremy Bradley
The Scribble with Jeremy Bradley
41 minutes
2 months ago
Lying to customers is a baaaaaaad move - Episode 548 - The Scribble with Jeremy Bradley
Jeremy Bradley is on another rant about "customer experience" nightmares. Is it just a coincidence that many companies have dropped the term "customer service" because "service" is a thing of the past? JB recaps his recent experiences dealing with businesses and compares it to his time working in retail 20 years ago. Back then, employees would "own" the interaction with a customer -- meaning, commit to finding the answer or providing a solution before the transaction was complete. Now, it see...
The Scribble with Jeremy Bradley
Politics is a weird game. And, yes, Jeremy Bradley sees it as a game. And that's thanks to how American politicians are acting and operating (or not) every day. Never more have U.S. laws and regulations been disregarded, challenged, stomped on and overlooked -- depending on who you ask. One side says everything's on the up and up, while the other says Pres. Trump is defying rules and breaking laws. At the same time, he gets away with it, so how solid are those laws (and the subsequent enforce...
