Back with their first episode of 2025, Liz and Molly share their survival guide for high-pressure moments at work and life. After weathering what felt like "the longest year that was January," :) they break down three game-changing phrases to maintain your cool when tensions rise: "That's interesting, tell me more," "Help me understand your perspective," and "What would a good outcome look like for you?" Whether you're facing an urgent crisis, managing conflicting opinions, or navigating tough decisions, these practical EQ strategies will help you lead with clarity and stay composed under pressure.Simple but not always easy! Enjoy, Sausers.
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