Join us as we delve into the fascinating world of conversational psychology with our special guest, Daan Matthes from Moss. We'll explore the deep significance of conversations across various domains, from sales strategies to everyday interactions. Discover the surprising parallels between conversational techniques used by psychologists and those you can apply in your daily life. In this conversation, we'll uncover the secrets of profiling individuals swiftly and effectively through dialogues, gaining insights into their personality, preferences, and communication style. Learn how every answer in a conversation carries hidden meanings and intentions, and explore techniques to decode the underlying thoughts, emotions, and motivations behind responses. We'll also dive into strategies for challenging automatic responses and thought patterns in conversations, empowering you to engage in more thoughtful and reflective discussions. Discover the art of creating a comfortable and safe environment for open dialogue, ensuring that your interactions are enriching and not intimidating. And don't miss out on the actionable advice and tips we'll share, including how team managers can coach these skills, favorite conversation openers, and effective ways to master the tactics discussed in this episode. Tune in to uncover the psychology behind conversations and enhance your conversational prowess!