In this episode ofThe Sales Ops Effect, Charlene talks about the importance of owning your mistakes and learning from them in business. She shares a personal story about a mistake made with a CRM system and how taking accountability for errors can actually build trust with your team and clients.

Charlene emphasizes that while everyone makes mistakes, the key to growth is owning up to them and making amends. She discusses how apologizing sincerely and taking responsibility can go a long way in building respect, even with colleagues who may not be aligned with your processes.

The episode also touches on some practical steps for business owners, including:

• The importance of looking at mistakes as opportunities for learning, rather than failures.
• How taking responsibility for errors can improve relationships within your team and with clients.
• A call to action for listeners to join Charlene’s upcomingCRM for Beginners event onFebruary 27th at 4 PM, where she'll cover how to choose the right CRM for your business.

Want to learn how to choose the right CRM for your business?
Join Charlene for afree live online event onFebruary 27th at 4 PM where she’ll walk you through the best practices for selecting and implementing a CRM system.Click here to book your spot!