In this episode of The Sales Ops Effect, Charlene dives into how to handle disappointing Q4 results and how business leaders can approach the situation with a clear head. She explores the importance of assessing your performance objectively and delves into the key areas of People, Process, and Technology to figure out what went wrong and what to do next. Charlene offers practical steps for leaders to take when facing difficult decisions, like how to:

• Gather the facts and assess your performance without being clouded by feelings.
• Address potential performance issues and accountability gaps within your team.
• Evaluate and adjust your processes to improve efficiency and avoid repeating mistakes.
• Determine if technology is a bottleneck and how to evaluate if your systems are outdated or need upgrading. Whether you're a solopreneur or managing a small team, this episode provides a structured approach to handling tough business situations and making decisions that are best for your company and your people. Need help prioritizing and improving your sales performance? Book a free 30-minute consultation call with Charlene to assess your sales process and get actionable advice on how to boost your business performance. https://link.feacreate.com/widget/bookings/30minsalesopscall If you’re ready for more hands-on help, Charlene is available for fractional support to guide you through the process of optimizing your sales operations.