Not all CRMs are created equal, and some are just plain painful.
In Part 2 of my conversation with CRM expert Chris Smith (author of CRM Shouldn’t Suck), we get into the practical stuff: 13 CRM platforms reviewed. Who are they really for? What’s actually worth the money? And which ones will give your sales team a headache?
🧠 What we cover:
Salesforce vs Microsoft Dynamics — which makes more sense for your business?
The truth about HubSpot, Zoho, Pipedrive, and other popular names
Why custom CRMs and ERP-integrated CRMs can backfire
Open-source CRM warnings: what no one tells you
What to look for in a platform if you're a small business or scaling startup
This is the episode where things get spicy — honest, unfiltered, and actually helpful if you’re trying to choose a CRM that won’t hold your business back.
💡 Part 1 covers how AI is transforming the entire CRM landscape. Definitely watch that too if you haven’t yet!
Chris Smith on LinkedIn https://www.linkedin.com/in/christophersmith8/
Grab your copy of CRM Shouldn't Suck here: https://www.barnesandnoble.com/w/crm-shouldnt-suck-christopher-smith/1146899077
Charlene Thompson on LinkedIn https://www.linkedin.com/in/charlene-thompson-salesops/
#CRMReview #Salesforce #HubSpot #MicrosoftDynamics #Zoho #GoHighLevel #SmallBusinessTools #RevOps #SalesEnablement #CRMSucks #CharleneThompson #ChrisSmith #TechTools #BusinessGrowth