In this episode of the Safe House Initiative, hosts Jeff Edwards and Tawana Johnson are joined by Ted Brown, a partner at Lavin Rindner Duffield. Ted provides an expert legal perspective on cyber claims, discussing how they are far more complex than traditional insurance claims due to a multitude of moving pieces. He highlights common coverage disputes, such as late reporting and application issues, and stresses that cyber insurance is meant to bring a business back to where it was, not to "make them better." Ted advises that the single most important step for any business is to work with their insurer and legal counsel as soon as an incident occurs, as this can prevent massive headaches and ensure a smooth recovery.

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