Our job as clinicians is to make a difference to patients, so it follows that our patients should be given every opportunity to voice what makes a difference to them.

We call care that aligns with this concept "patient-centred", but really it is just good sense and basic courtesy.

This is possibly my most important episode yet. Please comment and share if it resonates with you.

**All content and opinions expressed in this podcast are those of the host and guests, and do not represent the views of any of the organisations with which they are affiliated.