When you run a service business, the client journey matters - and finding ways to tweak and improve this experience is what leads to greater retention, more referrals and yep, more revenue for you!
Managing a client's expectations not only sets them up for a great experience... it positions your business as an expert operator in your field and shows that you're always one step ahead in the process.
In today's episode, we're sharing ways you can set and manage the expectations of your clients so they feel confident and assured throughout their time working with you.
If your client journey matters to you, this is a must listen episode.
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