The customer journey is more than just a series of touchpoints, it's the backbone of your revenue strategy. In this episode, we dive deep into how RevOps plays a crucial role in shaping, optimizing, and future-proofing your customer experience in 2025. Join Louis, Greg, Olga, and Sandy as they explore the complexities of process, technology, and people in the customer journey, and how RevOps can fix the broken elements that are killing your customer relationships.
You'll learn:
The hidden threats undermining your customer journey, and how to identify them
Real-life strategies for RevOps to align teams and optimize customer touchpoints
How RevOps can be the key to turning your fragmented processes into a smooth, revenue-driving experience
Why technology, people, and processes need to come together for the ultimate customer journey
Plus, we’ll break down surprising insights from the 2023 State of Revenue Operations report that reveal the time-wasting challenges your team might be facing, and how you can overcome them.
Listen now to uncover how RevOps can be the lifeline to a thriving customer journey and competitive edge in 2025.