How can a startup with a small, lean team institute a 4-day workweek? Especially one that has customer service at its core? Matt Hornbuckle, co-founder of Stantt, talks about how Stantt implemented a 4-day work week and what needed to change at his company to make it successful. Topics: How Stantt started the 4-day workweek as a trialWhy getting the team involved from the beginning was crucialHow Stantt set expectations with the teamWhat else need to change to make the 4-day workweek a ...
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How can a startup with a small, lean team institute a 4-day workweek? Especially one that has customer service at its core? Matt Hornbuckle, co-founder of Stantt, talks about how Stantt implemented a 4-day work week and what needed to change at his company to make it successful. Topics: How Stantt started the 4-day workweek as a trialWhy getting the team involved from the beginning was crucialHow Stantt set expectations with the teamWhat else need to change to make the 4-day workweek a ...
Building the Customer Journey featuring Louisa Schneider of Rowan
The Retail X Series Podcast
37 minutes
1 year ago
Building the Customer Journey featuring Louisa Schneider of Rowan
How do you craft a customer journey for brick and mortar retail? How do you get to know your customer deeply? How do you build a company with the customer at the center? This episode features Louisa Schneider, CEO and Founder of Rowan, who will talk about how Rowan built a focus on the customer, from the earliest days through their retail expansion to over 40 locations. Topics: How Louisa thinks about fundraising for a brick and mortar businessHow the Rowan model evolved based on the need for...
The Retail X Series Podcast
How can a startup with a small, lean team institute a 4-day workweek? Especially one that has customer service at its core? Matt Hornbuckle, co-founder of Stantt, talks about how Stantt implemented a 4-day work week and what needed to change at his company to make it successful. Topics: How Stantt started the 4-day workweek as a trialWhy getting the team involved from the beginning was crucialHow Stantt set expectations with the teamWhat else need to change to make the 4-day workweek a ...
