This episode dives into the mechanics of AI-powered personalization with Cédric Chéreau, Co-Founder of Eagle AI (ex-Untie Nots). Eagle AI’s platform delivers scalable, signal-based personalization that predicts behaviour and nudges loyalty — generating 7:1+ ROI and unprecedented digital engagement. Cédric and Alex discuss:• What personalization really means in 2025• How gamification boosts engagement without gimmicks• Why pragmatic AI often outperforms big “innovation” projects• How Eagle AI achieves 7:1–20:1 ROI with minimal friction• Why retailers must act now rather than wait for the next hype cycle 🔗 Guest: Eagle AI🎙️ Host: The Retail Podcast Referenced topics: Personalization in grocery and beauty retail Predictive AI for offer relevance SaaS integration for signal-based personalization ROI optimization and customer lifetime value