In Focus | Online Luxury Retail CX. On the latest episode of our In Focus series recorded live at Fortnum & Mason’s flagship store in London and presented by Narvar – we sit down in conversation with Briony Yeates, Senior CX Manager at Seasalt Cornwall, Matthew Henton, Head of E-commerce at Moss, Kelly Corr, Enterprise Customer Success Manager at Narvar, and retail expert, Sarah Curran to explore the strategies and best practices to optimise the post-purchase experience, maximise customer lifetime value, and keep customers coming back.
These industry leaders will share real-world examples and actionable advice on how to get the most value out of every customer relationship.
Presented by Narvar
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In Focus | Online Luxury Retail CX. On the latest episode of our In Focus series recorded live at Fortnum & Mason’s flagship store in London and presented by Narvar – we sit down in conversation with Briony Yeates, Senior CX Manager at Seasalt Cornwall, Matthew Henton, Head of E-commerce at Moss, Kelly Corr, Enterprise Customer Success Manager at Narvar, and retail expert, Sarah Curran to explore the strategies and best practices to optimise the post-purchase experience, maximise customer lifetime value, and keep customers coming back.
These industry leaders will share real-world examples and actionable advice on how to get the most value out of every customer relationship.
Presented by Narvar
The Interview: Hollister Co. Snr Director Brand Marketing Strategy, Jacee Scoular
The Retail Exchange podcast
36 minutes 38 seconds
2 years ago
The Interview: Hollister Co. Snr Director Brand Marketing Strategy, Jacee Scoular
The Interview: Hollister Co. : In this episode of The Interview Series, host Karl McKeever is joined by Jacee Scoular, Snr Director Brand Marketing Strategy. at Hollister Co., Gilly Hicks and Social Tourist. Recorded live in the heart of New York City during NRF 2023, Jacee joins us to discuss why authenticity must lie at the heart of the building successful brand collaborations with content creators, the growing trend for purpose-driven retail, and how brands can stay in tune with their customers by acting in a way that is not only good for shareholders, but also good for the planet and for local communities.
Presented by Peak Technologies
The Retail Exchange podcast
In Focus | Online Luxury Retail CX. On the latest episode of our In Focus series recorded live at Fortnum & Mason’s flagship store in London and presented by Narvar – we sit down in conversation with Briony Yeates, Senior CX Manager at Seasalt Cornwall, Matthew Henton, Head of E-commerce at Moss, Kelly Corr, Enterprise Customer Success Manager at Narvar, and retail expert, Sarah Curran to explore the strategies and best practices to optimise the post-purchase experience, maximise customer lifetime value, and keep customers coming back.
These industry leaders will share real-world examples and actionable advice on how to get the most value out of every customer relationship.
Presented by Narvar
