In Focus | Online Luxury Retail CX. On the latest episode of our In Focus series recorded live at Fortnum & Mason’s flagship store in London and presented by Narvar – we sit down in conversation with Briony Yeates, Senior CX Manager at Seasalt Cornwall, Matthew Henton, Head of E-commerce at Moss, Kelly Corr, Enterprise Customer Success Manager at Narvar, and retail expert, Sarah Curran to explore the strategies and best practices to optimise the post-purchase experience, maximise customer lifetime value, and keep customers coming back.
These industry leaders will share real-world examples and actionable advice on how to get the most value out of every customer relationship.
Presented by Narvar
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In Focus | Online Luxury Retail CX. On the latest episode of our In Focus series recorded live at Fortnum & Mason’s flagship store in London and presented by Narvar – we sit down in conversation with Briony Yeates, Senior CX Manager at Seasalt Cornwall, Matthew Henton, Head of E-commerce at Moss, Kelly Corr, Enterprise Customer Success Manager at Narvar, and retail expert, Sarah Curran to explore the strategies and best practices to optimise the post-purchase experience, maximise customer lifetime value, and keep customers coming back.
These industry leaders will share real-world examples and actionable advice on how to get the most value out of every customer relationship.
Presented by Narvar
in the second of our daily podcast episodes from Shoptalk Europe 2023 in Barcelona, we pick our way through some of the highlights from Day Two at the event.
Host Karl McKeever brings you highlights of what was on show (and discussed) during what was another busy day at Shoptalk Europe 2023.
We hear from some of the sharpest minds in retail, at some of Europe’s leading retailers and brands, as they discuss, debate and present the solutions that are redefining thinking… in an ever-shifting landscape. Coming up on this Day Two Event Review episode, we hear from the likes of Groupe Printemps, Mars Wrigley, BP, Kingfisher, Sprinter, Coca-Cola… and more.
The Retail Exchange podcast
In Focus | Online Luxury Retail CX. On the latest episode of our In Focus series recorded live at Fortnum & Mason’s flagship store in London and presented by Narvar – we sit down in conversation with Briony Yeates, Senior CX Manager at Seasalt Cornwall, Matthew Henton, Head of E-commerce at Moss, Kelly Corr, Enterprise Customer Success Manager at Narvar, and retail expert, Sarah Curran to explore the strategies and best practices to optimise the post-purchase experience, maximise customer lifetime value, and keep customers coming back.
These industry leaders will share real-world examples and actionable advice on how to get the most value out of every customer relationship.
Presented by Narvar
