Hi and Hello! Your host TK here! Today's episode is 5 Signs of an Effective Restaurant Leader! Join our Facebook Group: https://www.facebook.com/groups/restaurantleadershipevolution Talk to me on Twitter: @YourHostTK Email me: thailur@evolvedleadershipcoaching.com https://evolvedleadershipcoaching.com/ Show notes here: 5 Attributes for Effective Restaurant Leadership Here are 5 attributes effective restaurant managers practice to lead their team successfully 1- Communicate regularly with your team and customers o. Communication is the main problem with conflicts in the workplace. p. When a GM or Leader doesn’t communicate, the whole restaurant fails. q. They are the dam for information from top down. r. Communicate with Guests to learn true feedback on your operations and to get to know your community. 2- Understand the Importance of Teamwork a. You can’t win alone -it takes a village b. You can’t run all positions efficiently 3- Lead by example a. Be the ideal employee. Wash your hands when needed for 20 seconds, show up dressed and ready to go and on time, Always smile and bring positivity. b. How you react to situations is also a form of leading by example. i. To guest incidents and complaints ii. To Employee drama iii. To operations iv. To changes in the systems v. Mishaps that come about – broken equipment, late truck orders, health inspector 4- Planning a. An amazing Leader is always thinking 3 months ahead. b. A good leader is thinking 1 month ahead. c. An Assistant may think 1 week ahead d. A key holder/shift manager thinks 1 day ahead e. An employee thinks 1 shift ahead. f. Being a good planner will alleviate most of the stress as it takes away the need to use some of your finite will power energy source. It is finite. g. Planning is more than just using a calendar. i. You need to forecast events in your community and how they will affect your business ii. Employee changes 1. Seasonal? 2. Graduates 3. Promotions iii. You’ll look like a rock star to your bosses iv. Always leave room for flexibility. Life happens 5- Establish and Represent the Culture a. The culture is the soul b. Set hard lines in the sand on items you wont budge on: i. Attendance and uniforms ii. Disrespect iii. 3rd chances iv. Harassment of any sort v. Creating a hostile work environment c. Be the standard. d. IT takes about 6-12 months to establish a new culture that is self-sustaining – aka will need minimal input from you the leader but will still require some. IF you wish to continue being a culture leader, there is no harm in continuing pounding this door until you become the best culture and employer of choice in your area.