"How can I help??" It's a question that a lot of us spend time trying to answer. Sarah invites us to consider the answer to this question begins by turning inward. When we spend time first on deepening our understanding of a person and a situation before we go to fix, help, save, or plan, our approach can be more empathetic and effective. In this podcast she offers five simple ways to dig deeper, ask critical questions, and get curious about ourselves -- before jumping to strategies or tools.