This episode is brought to you by the Resilience Institute Certifications and hosted by Brad Hook.
Order your copy of Brad's new book, Start With Values, now!
Book a Resilience Speaker.
Guest Overview:
Susan Cantrell, Vice President of Products Workforce Strategies at Deloitte Consulting, is a renowned expert on the future of work and human capital. She is the co-author of Workforce of One and has been widely published in Harvard Business Review, Wall Street Journal, and MIT Sloan Management Review. Susan brings decades of expertise in exploring innovative workforce strategies that bridge human sustainability and business outcomes.
In this episode, Susan Cantrell dives into the concept of human sustainability, explaining how organizations can create value for workers as human beings while driving better business outcomes. She shares insights from Deloitte's research, discusses the evolving role of AI and technology in the workplace, and highlights leadership competencies essential for guiding organizations through rapid change. Susan also emphasizes the importance of microcultures, personalized workforce strategies, and a balanced approach to change management.
Key Takeaways
1. Human Sustainability: Supporting worker well-being, equity, and growth drives long-term business success.
2.AI as an Enabler: AI augments human capabilities, fostering better outcomes when used ethically and transparently.
3. Microcultures: Allowing diverse team dynamics strengthens innovation and aligns with organizational values.
4. Future-Ready Leadership: Leaders must co-create, communicate openly, and prioritize imagination to navigate change.
5. Personalized Strategies: Hyper-personalized approaches engage workers and align individual and business goals.
6. Experimentation and Play: Creating space for iterative learning builds resilience and drives innovation.