This episode is brought to you by the Resilience Assessment and hosted by Brad Hook.

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The guest:

Deon is the Global Chief People Officer at PAX8. With a diverse background that includes growing up in Alaska and a career spanning HR, leadership, and consulting, Deon is passionate about cultivating high-performance teams and fostering cultures of empathy and candor.

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In this episode, Deon discusses her journey from Alaska to becoming a global leader in HR. She explores key leadership values, the complexities of building high-performance teams, and how vulnerability and compassion play central roles in driving sustainable performance. Deon shares insights on leadership, emotional intelligence, and why understanding people deeply is critical to success in today’s fast-paced business world.

Key Takeaways:

• Vulnerability is Strength: Great leadership embraces vulnerability. When leaders are open about challenges and mistakes, it creates a space for learning and resilience.
• Emotional Intelligence is Crucial: Leaders who develop self-awareness and empathy can better navigate team dynamics, especially in remote or global environments.
• Building Resilience through Stressors: Just like muscles grow through stress, professional resilience grows when individuals are given challenging tasks that push them out of their comfort zones.
• Personal Connection Fuels Performance: Understanding what motivates your team on a personal level (affirmation, feedback, or support) can significantly increase discretionary effort and long-term engagement.

Quotes:

"There is no one-size-fits-all. You have to meet the individuals where they are and understand what makes them tick."

"Passion drives discretionary effort—the extra mile that defines high performance."

"Compassionate candor can be tough, but it's crucial for creating environments of growth and learning."

"Great leaders have failed—it's those who’ve been knocked down and got back up who make the most impactful leaders."

"Resilience is built when you apply pressure, face challenges, and allow for mistakes."

Tune in to the full conversation for an in-depth exploration of these themes and stay connected for more transformative content in upcoming episodes.