Welcome back to The Recruitment Entrepreneur Podcast, in today's episode, we are joined by Sophie Morris, Recruitment Entrepreneur’s Learning and Development manager. Sophie always had a passion for learning and development but decided to start her journey within recruitment at Reed. Reed had their own in-house L&D program and after experiencing life as a recruiter for 2 years, Sophie decided to take the plunge and move into the Learning & Development team. Sophie joined the Recruitment Entrepreneur team in October 2022 to support our portfolio partners with their L&D Strategies. She joins us today to talk about the value of Learning and Development in recruitment businesses. Episode Overview:[01:05] How Sophie get into Learning & Development (L&D) in the recruitment sector[04:06] Qualifications to become a L&D Manager[05:02] Difference between in-house L&D to external L&D[07:54] Seeing the difference between those who want to learn to those who had to[09:55] Evolution in L&D post Covid & different ways of learning[12:48] Sophie's roles during and after Reed Recruitment[14:44] The impact of introducing L&D to larger recruitment businesses[15:57] How the RE partners received the new L&D offering[18:33] How has the performance changed with the RE partners since she started this program [22:23] Sophie's experience within her L&D roles[24:32] Sophie's advice about having L&D in your recruitment business   Links Sophie Morris' LinkedIn - https://www.linkedin.com/in/sophietmorris/Recruitment Entrepreneur's Website - https://recruitmententrepreneur.com/