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The Quotable Sales Podcast
Salesforce
22 episodes
9 months ago

Sales, especially B2B sales, is so competitive even a small adjustment can be a tipping point in your breakthrough success. Join us for thought-provoking conversations with some of the greatest minds in sales today.


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Management
Technology,
Business
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All content for The Quotable Sales Podcast is the property of Salesforce and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Sales, especially B2B sales, is so competitive even a small adjustment can be a tipping point in your breakthrough success. Join us for thought-provoking conversations with some of the greatest minds in sales today.


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Management
Technology,
Business
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Episode #143: Listen to What Customers Aren’t Saying, with Oscar Trimboli
The Quotable Sales Podcast
36 minutes
6 years ago
Episode #143: Listen to What Customers Aren’t Saying, with Oscar Trimboli

Some salespeople hear one thing on calls: their customer’s voice. And most overestimate their ability to be effective listeners. Salespeople who can listen “in color” to multiple sources of information including themselves, the content, the context, and the unsaid words of their customers have a significant advantage in understanding the conversation better. Professional speaker Oscar Trimboli shares why great listening can be a difficult skill to master and tips for improving your own listening skills. https://sforce.co/2WIc2EA

 

Guest:  Oscar Trimboli (https://www.linkedin.com/in/oscartrimboli/)

Host: Vanessa Haney (https://linkedin.com/in/vmhaney)

 

Related resources:

  • The Five Myths of Listening http://bit.ly/2x0RMyp
  • The Deep Listening Podcast http://bit.ly/2ZpxOK4
  • Atomic Habits https://amzn.to/2RiHSl7
  • You have one boss. The customer. https://sforce.co/2WEq317
The Quotable Sales Podcast

Sales, especially B2B sales, is so competitive even a small adjustment can be a tipping point in your breakthrough success. Join us for thought-provoking conversations with some of the greatest minds in sales today.


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