The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Many businesses find themselves required to or find it valuable to implement a Quality Management System. Our goal is to share the knowledge we’ve gained by working with Quality Management Systems (QMS’s), ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences.
We know that QMS and ISO standard concepts can be confusing, and we want to act as “translators” to simplify these principles, so you can apply them to YOUR business.
Our organization has a vast amount of combined experience, having worked with 1000’s of customers over the past 23 years. We want to share these stories and lessons learned with YOU, our listeners!
Tune in weekly as we share our experiences to help you get the most from your Quality Management System.
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The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Many businesses find themselves required to or find it valuable to implement a Quality Management System. Our goal is to share the knowledge we’ve gained by working with Quality Management Systems (QMS’s), ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences.
We know that QMS and ISO standard concepts can be confusing, and we want to act as “translators” to simplify these principles, so you can apply them to YOUR business.
Our organization has a vast amount of combined experience, having worked with 1000’s of customers over the past 23 years. We want to share these stories and lessons learned with YOU, our listeners!
Tune in weekly as we share our experiences to help you get the most from your Quality Management System.
Survive & Thrive Ep 7- Becoming the Supplier of Choice in a Disrupted Economy
The Quality Hub
25 minutes 47 seconds
3 months ago
Survive & Thrive Ep 7- Becoming the Supplier of Choice in a Disrupted Economy
In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis welcomes Scott Dawson, President of Core Business Solutions, and Doug Petillo, Managing Partner at Navigant Ventures, for a compelling discussion on how small businesses can become the supplier of choice in today’s disrupted economy. As part of the Survive and Thrive series, the conversation explores the importance of building trust through consistent delivery, avoiding overpromising, managing operational risk, and leveraging certifications like ISO to signal reliability. Doug shares real-world insights on playing both offense and defense in times of uncertainty—highlighting tactics such as strengthening existing customer relationships and securing referrals to open new doors. Whether navigating economic turbulence or seeking sustainable growth, this episode delivers practical strategies for small business leaders to stay resilient and competitive.
Helpful Resources:
Stephanie Alexander: 610-613-1854 Email : doug@navigantventures.com
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
The Quality Hub
The Quality Hub podcast is where we chat with ISO experts about “all things Quality.” Many businesses find themselves required to or find it valuable to implement a Quality Management System. Our goal is to share the knowledge we’ve gained by working with Quality Management Systems (QMS’s), ISO standards, and other business best practices with our podcast listeners. We want you to be encouraged by our education and experiences.
We know that QMS and ISO standard concepts can be confusing, and we want to act as “translators” to simplify these principles, so you can apply them to YOUR business.
Our organization has a vast amount of combined experience, having worked with 1000’s of customers over the past 23 years. We want to share these stories and lessons learned with YOU, our listeners!
Tune in weekly as we share our experiences to help you get the most from your Quality Management System.
