John Musselman, Water Operations Supervisor for the city of Tucson, Arizona, joins host Chad Smelter on the Infrastructure Hot Seat podcast to discuss his journey in the water industry and the challenges faced by water providers. John shares his experiences starting as a meter reader and progressing to his current role, highlighting the importance of hands-on experience and continuous learning in the field. He emphasizes the need for better public relations and awareness to ensure that communities understand the vital role of water systems. The conversation also touches on the impact of technology on the industry and the importance of involving operators in the design and planning of water infrastructure projects.