Send us a text In today’s episode of The Provider's Report, I’m sharing a real and intense situation that recently unfolded in our clinic—an incident involving verbal abuse toward a team member. We dive deep into the moment, our response, and most importantly: what it taught us about the importance of boundaries, de-escalation, and team safety. You'll learn: The full story behind the incident—and how we handled it.What current research and healthcare standards say about de-escalation.How to r...
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Send us a text In today’s episode of The Provider's Report, I’m sharing a real and intense situation that recently unfolded in our clinic—an incident involving verbal abuse toward a team member. We dive deep into the moment, our response, and most importantly: what it taught us about the importance of boundaries, de-escalation, and team safety. You'll learn: The full story behind the incident—and how we handled it.What current research and healthcare standards say about de-escalation.How to r...
Send us a text Have you ever faced an unexpected career shift that reshaped your entire path? In this episode, host Rebecca Deyo dives into her own unplanned journey from being an associate/W2 employee to becoming the owner of a private practice in Grand Rapids, MI. What started as a move she never planned for turned into an opportunity to create something truly meaningful for her community. Rebecca also draws inspiration from the Founder's Journal podcast episode Navigating Career Pivots, ex...
The Provider's Report
Send us a text In today’s episode of The Provider's Report, I’m sharing a real and intense situation that recently unfolded in our clinic—an incident involving verbal abuse toward a team member. We dive deep into the moment, our response, and most importantly: what it taught us about the importance of boundaries, de-escalation, and team safety. You'll learn: The full story behind the incident—and how we handled it.What current research and healthcare standards say about de-escalation.How to r...
