Send us a text In today’s episode of The Provider's Report, I’m sharing a real and intense situation that recently unfolded in our clinic—an incident involving verbal abuse toward a team member. We dive deep into the moment, our response, and most importantly: what it taught us about the importance of boundaries, de-escalation, and team safety. You'll learn: The full story behind the incident—and how we handled it.What current research and healthcare standards say about de-escalation.How to r...
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Send us a text In today’s episode of The Provider's Report, I’m sharing a real and intense situation that recently unfolded in our clinic—an incident involving verbal abuse toward a team member. We dive deep into the moment, our response, and most importantly: what it taught us about the importance of boundaries, de-escalation, and team safety. You'll learn: The full story behind the incident—and how we handled it.What current research and healthcare standards say about de-escalation.How to r...
Send us a text 💡 Thinking about hiring your first (or next) employee? You might be calculating wages and thinking, I can afford this!—but have you considered the hidden costs? In this episode of The Provider’s Report, I break down what it really takes to bring on a new team member—beyond just salary. From training time and software costs to office supplies and end-of-year bonuses, we uncover the full financial picture. I also share my personal experience with hiring my first employee—how I re...
The Provider's Report
Send us a text In today’s episode of The Provider's Report, I’m sharing a real and intense situation that recently unfolded in our clinic—an incident involving verbal abuse toward a team member. We dive deep into the moment, our response, and most importantly: what it taught us about the importance of boundaries, de-escalation, and team safety. You'll learn: The full story behind the incident—and how we handled it.What current research and healthcare standards say about de-escalation.How to r...
