Project Management Show Episode 023: Chris Baddeley - Customer Centric Project Management

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The Project Management Show Podcast

Bill McVeigh

25 episodes

6 days ago

The Project Management Show podcast features world renown project management professionals sharing insights on what it takes to achieve project success. The goal of the show is for these experts to share lessons learned and provide actionable value to our listeners in light and entertaining way and typically includes tips, techniques, and tools that have worked for them.

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Project Management Show Episode 023: Chris Baddeley - Customer Centric Project Management

The Project Management Show Podcast

19 minutes 10 seconds

8 years ago

Project Management Show Episode 023: Chris Baddeley - Customer Centric Project Management

Episode 023 of The Project Management Show features Chris Baddeley, a marketing and customer experience professional with a broad-based background in the financial services industry.

Chris has led national marketing projects for Citibank's US Consumer Bank, and for the wholesale and correspondent mortgage divisions of GMAC-RFC. He spent the last five years as the director of customer experience for Ditech Financial LLC, where he led the redesign of consumer-facing digital platforms during a period of rapid portfolio growth.

Chris grew up in New Hampshire and holds a BS in business from Eastern Illinois University and an MBA in Marketing from Loyola University Chicago. Chris and his wife are the parents of two grown sons and reside in the Twin Cities.

This episode is sponsored by Bravo Reporting Systems