To kickoff Season 2 of the Profit Meets Purpose podcast, we’re joined by Adam Lemmon who has over 20 years of experience in the nonprofit tech industry breaking down his role in solving one of the largest questions we hear from nonprofit tech companies -
How do I get customers to adopt our software without a huge 1:1 services team OR designing and launching expensive, in-app implementation experiences?
If you want to implement this, and you’ve got questions, reach out to Adam on LinkedIn or visit us at constantmethod.com
Topics covered
What is Luminate Online and what is the Go! Program? (2:20)
How did the development of a 1:many onboarding program come about? (6:32)
How do you solve the challenge of people & costs in onboarding? (8:43)
Who does all the work? (12:56)
Why don’t more companies do this? (17:03)
What is the first step if someone wants to get started today? (21:25)