Let us know what you think? Send me a note! Ever feel like your business is just growing on its own — without a real plan behind it? That was Benjamin’s story. His remodeling business was doing “fine,” but he was running on autopilot — taking what came, working hard, and hoping it would all pay off someday. Then one simple shift changed everything. When he started treating his business like one of his projects — with a clear goal, a plan, and a budget — things took off. His profits, his confi...
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Let us know what you think? Send me a note! Ever feel like your business is just growing on its own — without a real plan behind it? That was Benjamin’s story. His remodeling business was doing “fine,” but he was running on autopilot — taking what came, working hard, and hoping it would all pay off someday. Then one simple shift changed everything. When he started treating his business like one of his projects — with a clear goal, a plan, and a budget — things took off. His profits, his confi...
Let us know what you think? Send me a note! Ever wonder why some customers rave about your work, while others seem disappointed—even though you did a great job? Good customer service isn’t just about delivering quality work or giving extra perks. It’s often about something simpler, yet frequently overlooked. I recently had an eye-opening experience at my car service center that changed how I think about customer satisfaction. The work was solid, yet something critical was missing—and it made ...
The Profit Builder Unscripted
Let us know what you think? Send me a note! Ever feel like your business is just growing on its own — without a real plan behind it? That was Benjamin’s story. His remodeling business was doing “fine,” but he was running on autopilot — taking what came, working hard, and hoping it would all pay off someday. Then one simple shift changed everything. When he started treating his business like one of his projects — with a clear goal, a plan, and a budget — things took off. His profits, his confi...