Episode 37: Mike Fiato, SVP Customer Experience.

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The Positive Effect - A retail leaders guide to changing the world

April

52 episodes

2 days ago

April Sabral an experienced retail executive, founder of retailu and author of the positive effect chats with retail leaders about their career, leadership, retail and so much more in this weekly podcast. Listen in and learn from the best leaders in the retail industry.

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Episode 37: Mike Fiato, SVP Customer Experience.

The Positive Effect - A retail leaders guide to changing the world

32 minutes 54 seconds

4 years ago

Episode 37: Mike Fiato, SVP Customer Experience.

Get your Wednesday started right with my weekly live broadcast, where I interview leaders who positively affect the business and teams they lead.

This week I am chatting with Mike Fiato Mike, the SVP of Customer Experience at Eurest and an Author of the BOOK called THE EDGE.

I met Mike at the NFR back in 2019 while speaking on a panel. He is an amazing leader and friend of mine.

His book speaks to the effect of positive service, guest experiences, and leadership.

We can all learn from the hospitality business.

Join me for this fun, inspiring conversation!

We launched hospitalityu.ca last year thru COVID to provide affordable and effective leadership development for the industry.