A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning y...
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A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning y...
Send us a text I’ve learned the hard way that rushing through a pool service job can be risky—for me and my customers. In this episode, I’m talking about simple safety habits that protect everyone: checking gates, watching out for pool toys, and never sacrificing care for speed. Safety doesn’t have to slow you down—it just makes your job smarter and your clients happier. Support the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code...
The Pool Guy Podcast Show
A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning y...