A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning y...
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A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning y...
Resistant Algae and the Science Behind It with Terry Arko
The Pool Guy Podcast Show
20 minutes
3 weeks ago
Resistant Algae and the Science Behind It with Terry Arko
In this episode, I sit down with Terry Arko from HASA to dive deep into one of the toughest pool problems out there — chlorine-resistant algae, including the dreaded black algae that laughs at your shock treatments. We talk about why some algae survive even in well-maintained pools, how biofilms protect them, and what steps actually work to beat them for good. Terry shares his expert insight from decades in the field, breaking down the myths and science behind stubborn algae blooms. If you’ve...
The Pool Guy Podcast Show
A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning y...