A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning y...
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A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning y...
Phosphates Demystified: A Conversation with Terry Arko
The Pool Guy Podcast Show
19 minutes
2 weeks ago
Phosphates Demystified: A Conversation with Terry Arko
In this episode, I’m joined again by Terry Arko from HASA to tackle a big topic in pool chemistry — phosphates. We talk about what phosphates are, how they get into your pool, and whether they’re really the enemy everyone says they are. Terry breaks down the science behind phosphates, algae growth, and why managing your sanitizer level is still the most important piece of the puzzle. We also clear up a few myths about phosphate removers and when you actually need them. If you’ve ever wondered...
The Pool Guy Podcast Show
A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning y...
