A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning y...
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A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning y...
Some pools look profitable until they aren’t. We pull back the curtain on the accounts that drain time, money, and patience, and we map out the simple rules that keep your route safe and sustainable. From the backyard with a trained guard dog to the “easy” green pool with a dying pump, we show you how to spot trouble before you’re knee-deep in cloudy water and finger-pointing. First, we talk safety with real stories from the field and why “the dog will be put away” isn’t a plan. You’ll learn...
The Pool Guy Podcast Show
A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning y...
