A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning y...
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A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning y...
Customers don’t judge by jargon; they judge by what they see and how their pool performs after you leave. We dive straight into the habits that signal true professionalism on a pool route: a 30–40 second equipment scan, disciplined filter decisions, and a firm stance on water-level responsibilities that keeps you out of liability trouble. You’ll learn a simple checklist for catching leaks, reading filter pressure, and spotting a dirty salt cell before a homeowner does. We talk through the re...
The Pool Guy Podcast Show
A handshake can’t stop a chargeback, clean a windblown pool in one visit, or explain why you took a sick day. We dig into the real-world moments that turn friendly client relationships into friction, and show how a simple one-page service agreement replaces tension with trust. From setting owner responsibilities like maintaining water level and providing clear access, to outlining late fees, service pauses, and repair payments, we share practical language you can adopt today without turning y...
