In this episode, we dive into the future of hiring and team building with Andrea Hoffer, CEO of aha! Talent Experts and author of Hire Higher. With over 30 years of experience in talent management and franchise hiring, Andrea introduces her innovative DREAM Framework—designed to radically reduce turnover and help businesses hire smarter, faster, and more in line with their culture.

Andrea shares how AI is reshaping hiring for multi-location businesses and offers practical strategies for leaders who want to build high-performing, cost-effective teams. Drawing from her experience as a Talent Optimization Expert and Keynote Speaker, she highlights how aligning hiring practices with company culture drives long-term success—similar to the leadership strategies that build exceptional service cultures.

If you’re looking for actionable insights to strengthen your workforce and elevate your leadership impact, this episode delivers powerful strategies you can put to work immediately.