On this episode of The PharmaBrands Podcast, Neil sits down with a Doctor, an author, a keynote speaker, a former competitive slam poet, a mother of two with her third on the way, a TIME magazine nominee for next generation leaders, a MacLean's Power 50, and the inspiration for Matel's Role Model Barbie. No, this isn't a multi-guest episode, this is all the fascinating world of Dr. Chika Oriuwa. For more on Dr, Oriuwa's book, Unlike the Rest: A Doctors Story, click here. This epis...
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On this episode of The PharmaBrands Podcast, Neil sits down with a Doctor, an author, a keynote speaker, a former competitive slam poet, a mother of two with her third on the way, a TIME magazine nominee for next generation leaders, a MacLean's Power 50, and the inspiration for Matel's Role Model Barbie. No, this isn't a multi-guest episode, this is all the fascinating world of Dr. Chika Oriuwa. For more on Dr, Oriuwa's book, Unlike the Rest: A Doctors Story, click here. This epis...
Paul Tunnah, Author of Prescription for Success, on Why Outstanding CX is Good for Your Brand, Your Business and Your Customers
The PharmaBrands Podcast
42 minutes
4 months ago
Paul Tunnah, Author of Prescription for Success, on Why Outstanding CX is Good for Your Brand, Your Business and Your Customers
Everyone who listens to this show knows that outstanding customer experience is hard to achieve in healthcare—no matter who your customer is. Paul Tunnah's new book is a practical guide for improving customer experience and in this episode we dive deep into the tools and techniques he recommends for improving trust, adherence and outcomes. Prescription for Success is now available for purchase on Amazon: https://www.amazon.co.uk/Prescription-Success-Delivering-Exceptional-Pharmaceutical-ebook...
The PharmaBrands Podcast
On this episode of The PharmaBrands Podcast, Neil sits down with a Doctor, an author, a keynote speaker, a former competitive slam poet, a mother of two with her third on the way, a TIME magazine nominee for next generation leaders, a MacLean's Power 50, and the inspiration for Matel's Role Model Barbie. No, this isn't a multi-guest episode, this is all the fascinating world of Dr. Chika Oriuwa. For more on Dr, Oriuwa's book, Unlike the Rest: A Doctors Story, click here. This epis...
