Britney Ziegler's Perfect Bite | Disrupting the Hospitality CRM Industry with Panso

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The Perfect Bite

Sarah Perkins

38 episodes

21 hours ago

Your fusion of food and entrepreneurship, The Perfect Bite brings you inspiring conversations with chefs, restaurateurs, CPG brand founders, food tech founders, and more in the food and beverage industry, highlighting their experiences and how they've cooked up something new. From emerging brands to established business owners, you'll learn from the best entrepreneurs in food, beverage, hospitality, and agriculture about how they started their businesses, what problems they're solving, the tough times they've overcome, and their best advice for entering these industries or starting your own business. We end each episode with the world's best and hardest question: What is your perfect bite?

All content for The Perfect Bite is the property of Sarah Perkins and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Britney Ziegler's Perfect Bite | Disrupting the Hospitality CRM Industry with Panso

The Perfect Bite

56 minutes 16 seconds

2 months ago

Britney Ziegler's Perfect Bite | Disrupting the Hospitality CRM Industry with Panso

What if restaurants could understand every guest and their personal preferences across reservations, private dining, e-commerce, and events — all in one place? That’s the vision behind Panso, the 360 degree hospitality CRM platform founded by Britney Ziegler.

On this episode of The Perfect Bite podcast, I sit down with Britney to talk about her journey from working alongside celebrity chefs and food icons like David Burke, Carla Hall, and Molly Baz, to launching a startup that’s reshaping how restaurants build customer loyalty and future-proof their business.

Britney shares:

How her early experiences in restaurants inspired her path into food and hospitality tech
Lessons learned from working with celebrity chefs and food entrepreneurs
Why she built Panso, a hospitality CRM that gives restaurants a true 360° view of their guests
The challenges (and wins) of being a woman founder in the restaurant tech space
How restaurants can boost customer retention, loyalty, and growth through smarter data and personalized experiences

Whether you’re a restaurant operator, food tech entrepreneur, or hospitality professional, you’ll walk away with insights on customer experience, innovation, and building a mission-driven business.

✨ Listen now to learn how Panso is helping restaurants thrive in 2025 and beyond.

You can learn more about Panso at www.hellopanso.com.

You can follow Panso at @hellopanso on Instagram.

You can follow Britney Ziegler on LinkedIn.

Subscribe to The Perfect Bite podcast on Apple Podcasts, Spotify, or wherever you listen! Want to watch the entire episode? Head here to our YouTube!

You can follow us on social media @perfectbitepod and visit our site www.theperfectbitepod.com.

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