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The People Side of Automotive
Mandy Deveau
3 episodes
4 days ago
Dealerships don’t succeed on products alone; they succeed on people. The People Side of Automotive podcast brings candid conversations about leadership, culture, and the human dynamics shaping today’s dealerships. From retention and recognition to influence and communication, we unpack the soft skills and strategies that turn average teams into high-performing ones. Hosted by Mandy Deveau, the show spotlights voices from across the industry, GMs, HR leaders, and frontline employees, sharing how they create workplaces where people want to stay, grow, and win. Follow us for insights, episodes, and stories that prove the future of automotive is people-driven.
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Careers
Business,
Management
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All content for The People Side of Automotive is the property of Mandy Deveau and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Dealerships don’t succeed on products alone; they succeed on people. The People Side of Automotive podcast brings candid conversations about leadership, culture, and the human dynamics shaping today’s dealerships. From retention and recognition to influence and communication, we unpack the soft skills and strategies that turn average teams into high-performing ones. Hosted by Mandy Deveau, the show spotlights voices from across the industry, GMs, HR leaders, and frontline employees, sharing how they create workplaces where people want to stay, grow, and win. Follow us for insights, episodes, and stories that prove the future of automotive is people-driven.
Show more...
Careers
Business,
Management
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The Technician Crisis: Why We Can’t Recruit or Retain the Talent We Need
The People Side of Automotive
33 minutes 37 seconds
3 weeks ago
The Technician Crisis: Why We Can’t Recruit or Retain the Talent We Need

Summary

In this episode of the People's Side of Automotive, host Mandy DeVoe and guest Chris Simpkins discuss the pressing issues surrounding the technician shortage in the automotive industry. They explore the factors contributing to this crisis, including outdated pay structures, the decline of apprenticeship programs, and the disconnect between dealership management and technician needs. The conversation emphasizes the importance of mentorship and creating a supportive environment for new technicians to thrive, as well as the need for dealership leaders to recognize the value of their technicians in order to retain talent and ensure the industry's future.

Takeaways

The technician shortage is a critical issue in the automotive industry.

Even if all current students graduated, we would still face a shortage.

The apprenticeship model is crucial for technician development.

Many new technicians are not receiving proper mentorship.

Dealerships are making record profits, but not sharing with technicians.

The culture in many shops is pushing good technicians out.

Leadership plays a vital role in technician retention.

Technicians need to feel valued and respected in their roles.

The automotive industry lacks a standardized apprenticeship program.

Collaboration between dealerships and educators is essential for improvement.

Addressing the Technician Shortage

Reviving the Apprenticeship Model

"The shortage is no longer a prediction."

"He treated us like a team every day."

"I'd love to chat with you again."

Chapters

00:00 The Technician Shortage Crisis

01:06 Understanding the Technician Experience

05:45 The Importance of Apprenticeships

10:37 The Disconnect in Dealership Management

16:42 Leadership and Team Dynamics

22:26 Preparing the Next Generation of Technicians

The People Side of Automotive
Dealerships don’t succeed on products alone; they succeed on people. The People Side of Automotive podcast brings candid conversations about leadership, culture, and the human dynamics shaping today’s dealerships. From retention and recognition to influence and communication, we unpack the soft skills and strategies that turn average teams into high-performing ones. Hosted by Mandy Deveau, the show spotlights voices from across the industry, GMs, HR leaders, and frontline employees, sharing how they create workplaces where people want to stay, grow, and win. Follow us for insights, episodes, and stories that prove the future of automotive is people-driven.