A new podcast created exclusively for the healthcare insurance industry, The Payor Principle offers actionable insights to help payors navigate business challenges, while future-proofing business for tomorrow. In each episode, our resident payor guru and podcast host Ciji Adams speaks with industry experts about healthcare trends and the challenges and opportunities to improve the experience and achieve better healthcare outcomes for members.
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A new podcast created exclusively for the healthcare insurance industry, The Payor Principle offers actionable insights to help payors navigate business challenges, while future-proofing business for tomorrow. In each episode, our resident payor guru and podcast host Ciji Adams speaks with industry experts about healthcare trends and the challenges and opportunities to improve the experience and achieve better healthcare outcomes for members.
Clover Health: A Health Plan's Digital Transformation Story
The Payor Principle, a Salesforce Podcast
10 minutes
5 years ago
Clover Health: A Health Plan's Digital Transformation Story
William Masson, Product Leader at Clover Health, a Medicare advantage health plan, shares how the organization thrives as a technology-first healthcare company. He shares how being on a unified platform has enabled Clover to break down data silos, connect systems, and increase agility enterprise wide to better serve its members. Additionally, he sheds light on how Clover was able to quickly deploy various solutions, including a mail-order prescription delivery system, nurse practitioner hotline, and telemedicine service with Salesforce during the COVID-19 crisis to keep members safe and healthy.
The Payor Principle, a Salesforce Podcast
A new podcast created exclusively for the healthcare insurance industry, The Payor Principle offers actionable insights to help payors navigate business challenges, while future-proofing business for tomorrow. In each episode, our resident payor guru and podcast host Ciji Adams speaks with industry experts about healthcare trends and the challenges and opportunities to improve the experience and achieve better healthcare outcomes for members.