In this Happy Hour episode, Tim and Michael shallow-dive into the deep world of pubs — why they matter, why they endure, and why we all seem to orbit back to them no matter our age or stage of life. Sparked by the opening week of Daphne and its promising early days community mix (martini first-timers, prams, young blokes, everyone in between), the meandering becomes a wider reflection on what great pubs actually do: create spaces where people feel welcome, relaxed, and understood without need...
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In this Happy Hour episode, Tim and Michael shallow-dive into the deep world of pubs — why they matter, why they endure, and why we all seem to orbit back to them no matter our age or stage of life. Sparked by the opening week of Daphne and its promising early days community mix (martini first-timers, prams, young blokes, everyone in between), the meandering becomes a wider reflection on what great pubs actually do: create spaces where people feel welcome, relaxed, and understood without need...
Product — The Discipline that Connects Experience to Market Fit
The PAX Hospitality Podcast
1 hour 9 minutes
2 weeks ago
Product — The Discipline that Connects Experience to Market Fit
In this episode of The PAX Hospitality Podcast, hosts Leon Kennedy, Michael Bascetta, Loren Daniels, and Tim Varney tackle one of the most overlooked — yet defining — disciplines in hospitality: product. Moving up the PAX Pyramid from Identity to Product, the group explores what it means to be truly product-led — not just in the physical sense of dishes and drinks, but as a system of thinking that aligns identity, customer needs, and operational decisions. From examples like Chin Chin’s perfe...
The PAX Hospitality Podcast
In this Happy Hour episode, Tim and Michael shallow-dive into the deep world of pubs — why they matter, why they endure, and why we all seem to orbit back to them no matter our age or stage of life. Sparked by the opening week of Daphne and its promising early days community mix (martini first-timers, prams, young blokes, everyone in between), the meandering becomes a wider reflection on what great pubs actually do: create spaces where people feel welcome, relaxed, and understood without need...
