Kaylee Felio, the dynamic and relatable host known as "the parts girl," steps out from behind her usual interview format for a heartfelt solo episode. In this candid conversation, Kaylee shares her personal journey of balancing motherhood, sales leadership at PartsEdge, and life’s messy realities—yes, even poopy diapers in between Zoom calls! She dives into the unique pressures of running sales and marketing for a growing business, the “imperfect balance” of work and life, and what it truly means to operate with an owner’s mindset—even if you don’t own the company.
Kaylee also recounts memorable client stories and unexpected wins, like landing a referral-driven client from a webinar she thought had flopped due to a time zone error. This episode is a must-listen for anyone leading from the trenches in fixed ops, juggling the demands of family and career, or craving a little honest encouragement on their own journey.
--------------------------------------------
This show is powered by PartsEdge: Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Our strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit 🔗 www.partsedge.com
--------------------------------------------
Takeaways
There’s no perfect work-life balance
Operate with ownership
Don’t fear missteps
Chapters
00:00 – Kaylee’s solo debut: nerves, encouragement, and mindset pep-talk
01:28 – Juggling leadership, marketing, motherhood, and the illusion of balance
02:17 – Candid stories: webinar listening, diaper changing, and parent guilt
03:01 – Running things “like you own it”: misconceptions and reality at PartsEdge
03:38 – Fix Ops Roundtable highlights, parts managers getting out to network
04:06 – ChatGPT assists with self-interview questions; the chaos of back-to-school
05:15 – Lessons from Kaylee’s mom: gratitude and emotional support
06:47 – Unexpected wins: client referral story from a “flopped” webinar
08:04 – Client signs up live in the meeting—unique experiences in sales
08:40 – Closing thoughts: The messy, rewarding journey of growth at PartsEdge
Kaylee Felio
LinkedIn: https://www.linkedin.com/in/gotopartsgirl
Website: https://www.partsedge.com