Merry Neitlich is the founder and managing partner of EM Consulting, a leader in law firm marketing and business development solutions. With over 25 years of experience, Merry provides clients with tools to grow relationships and successfully identify, court and convert targets into clients. She assists law firms in developing and implementing comprehensive branding programs. Merry has extensive experience coaching attorneys in business development in order to grow their practices. She has interviewed hundreds of in-house counsels across the country for law firm clients in order to enhance relationships and client satisfaction. Merry offers training programs in business development, legal operations, client retention and satisfaction programs. In 2017, Merry was inducted into the LMA Hall of Fame and she has also been inducted into the College of Law Practice Management. http://www.emconsults.org/ https://www.linkedin.com/feed/update/urn:li:activity:6609961468018458625/ The Ted Talk instructions: http://emconsults.org/wp-content/uploads/2018/01/TED-Talk-for-Laywers.pdf The link to all of my JD Supra articles as a two year winner of the JD Supra Readers Choice Award: https://www.jdsupra.com/authors/merry-neitlich/