One of the biggest takeaways we’ve learned from this year is the impact of self-reflection, and protecting regular time and space for this. As leaders it’s very easy to become reactive and think short-term. So in this episode, Gillian and OverTime’s Programme Director and Associate Heather Taylor Portman playback the insights they have gained from running management and leadership programmes in 2019, what they have learned from the process, and what they think managers should focus on going into 2020. Hear about practical leadership tools, how OverTime has dealt with lows and leveraged the highs, and what has been learned through facilitating leaders at their ‘Scale Up’ management programme. Resources mentioned in this episode: ‘First Time Leader’ by Gillian Davis ‘Scale Up’ management programme OverTime’s one day masterclasses Hosted by Gillian Davis, co-author 'First Time Leader; Foundational Tools to Inspire and Enable Your New Team' this podcast is to inspire managers to step up and lead their teams. We talk to those on the front line and get managers to share what has worked, what hasn't and what resources they have tried and tested. This podcast is powered by OverTime an agency that enables modern managers for the future of work. For more information, visit www.OverTimeLeader.com.