The Optimal Path is a podcast about user research and product decision-making, brought to you by Maze. Explore how today's leading organizations leverage user research to inform better product decisions. Each episode uncovers the ideas and approaches used to unlock continuous insights—and the optimal path for product success.
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The Optimal Path is a podcast about user research and product decision-making, brought to you by Maze. Explore how today's leading organizations leverage user research to inform better product decisions. Each episode uncovers the ideas and approaches used to unlock continuous insights—and the optimal path for product success.
Subscribe to The Optimal Path newsletter to be the first to know when new episodes launch: https://maze.co/podcast/.
Connecting research impact to business outcomes with Devin Harold | Ex-Capital One
The Optimal Path
47 minutes 48 seconds
1 year ago
Connecting research impact to business outcomes with Devin Harold | Ex-Capital One
Devin Harold, former Head of Design Research for Financial Services at Capital One, joins host Ash Oliver to discuss the challenges of connecting user research to business outcomes, how to effectively track and communicate the value of research, and why the future of the industry lies in driving customer-centricity across the entire business.
The Optimal Path
The Optimal Path is a podcast about user research and product decision-making, brought to you by Maze. Explore how today's leading organizations leverage user research to inform better product decisions. Each episode uncovers the ideas and approaches used to unlock continuous insights—and the optimal path for product success.
Subscribe to The Optimal Path newsletter to be the first to know when new episodes launch: https://maze.co/podcast/.
