🏗🏘🏡 Welcome to the sixth episode in our special series of the NHIC podcast, brought to you in collaboration with HIES Consumer Code and DGCOS - The Double Glazing and Conservatory Ombudsman Scheme. The discussion aims to address various operational challenges faced by tradespeople, small businesses, and sole traders, and to provide insights into efficient operational practices. This episode, hosted by NHIC Chief Exec Anna Scothern, covers the day-to-day operations of businesses in the RMI and Home Improvement sector and includes, planning, time management, budgeting, and accounts, and the impact of being part of schemes like DGCOS, HICS, and HIES. Joining us are Thom Emerson, Managing Director at Ideal Window Solutions (IWS), and Faisal Hussain, Chief Executive of DGCOS, HICS, and HIES. Resources and useful links from the episode: Ideal Widow Solutions website: https://www.idealwindowsolutions.co.uk/ HIES Consumer Code: https://www.hiesscheme.org.uk/ Our sponsors – DGCOS the Double Glazing and Conservatory Ombudsman, HICS Consumer Protection and HIES Consumer Code: https://www.dgcos.org.uk/ https://www.hiesscheme.org.uk/ Sign up to the NHIC Newsletter: https://confirmsubscription.com/h/t/C6DC7614CCDAEE50 Doorstep Digests - free consumer guides on the NHIC website: https://nhic.org.uk/doorstep-digests Visit the NHIC website: https://nhic.org.uk/