The New Digital Customer podcast brings you insightful and inspiring conversations with customer-focused leaders who are transforming and innovating customer experience. Hosts Adam Brotman, the CEO of Brightloom and Chief Product Officer Ben Straley talk with customer experience and digital leaders from some of the world's biggest brands.
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The New Digital Customer podcast brings you insightful and inspiring conversations with customer-focused leaders who are transforming and innovating customer experience. Hosts Adam Brotman, the CEO of Brightloom and Chief Product Officer Ben Straley talk with customer experience and digital leaders from some of the world's biggest brands.
Richard Tait joins Adam and Ben in this episode. Richard, previously of Microsoft, Starbucks, and Co-Founder of game company Cranium, is today a Partner with Valor Siren Ventures (VSV).
Richard talks of his time at Microsoft, what he learned there, and his experiences in creating products. Hear the interesting story of how Richard created the game Cranium, as well as how he responds to constraint with creativity and reframes friction into opportunities.
The New Digital Customer
The New Digital Customer podcast brings you insightful and inspiring conversations with customer-focused leaders who are transforming and innovating customer experience. Hosts Adam Brotman, the CEO of Brightloom and Chief Product Officer Ben Straley talk with customer experience and digital leaders from some of the world's biggest brands.
