The New Digital Customer podcast brings you insightful and inspiring conversations with customer-focused leaders who are transforming and innovating customer experience. Hosts Adam Brotman, the CEO of Brightloom and Chief Product Officer Ben Straley talk with customer experience and digital leaders from some of the world's biggest brands.
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The New Digital Customer podcast brings you insightful and inspiring conversations with customer-focused leaders who are transforming and innovating customer experience. Hosts Adam Brotman, the CEO of Brightloom and Chief Product Officer Ben Straley talk with customer experience and digital leaders from some of the world's biggest brands.
Adam and Ben are joined by the CEO and Founder of Amperity, Kabir Shahani. Kabir discusses the inspiration behind starting Amperity, trends that he has seen in the marketplace over the past year, and what he thinks of data-driven marketing.
Kabir is asked about some of the most common misunderstandings that customers have around their data and the biggest sticking point for Amperity. Lastly, Ben asks Kabir to speak on the brands that have impressed him as a customer.
The New Digital Customer
The New Digital Customer podcast brings you insightful and inspiring conversations with customer-focused leaders who are transforming and innovating customer experience. Hosts Adam Brotman, the CEO of Brightloom and Chief Product Officer Ben Straley talk with customer experience and digital leaders from some of the world's biggest brands.
