The New Digital Customer podcast brings you insightful and inspiring conversations with customer-focused leaders who are transforming and innovating customer experience. Hosts Adam Brotman, the CEO of Brightloom and Chief Product Officer Ben Straley talk with customer experience and digital leaders from some of the world's biggest brands.
All content for The New Digital Customer is the property of Brightloom and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The New Digital Customer podcast brings you insightful and inspiring conversations with customer-focused leaders who are transforming and innovating customer experience. Hosts Adam Brotman, the CEO of Brightloom and Chief Product Officer Ben Straley talk with customer experience and digital leaders from some of the world's biggest brands.
Leveraging Social Channels for Customer Experience
The New Digital Customer
42 minutes
5 years ago
Leveraging Social Channels for Customer Experience
This week we are joined by Rodney Hines, the Co-founder and CEO of Métier Brewing Company. Métier Brewing Company is a mission-driven brewery based in the Seattle area. Rodney explains how Métier has changed their business and customer relationships during the pandemic. He also shares how they have increased diversity awareness through those customer relationships.
The New Digital Customer
The New Digital Customer podcast brings you insightful and inspiring conversations with customer-focused leaders who are transforming and innovating customer experience. Hosts Adam Brotman, the CEO of Brightloom and Chief Product Officer Ben Straley talk with customer experience and digital leaders from some of the world's biggest brands.
