The New Digital Customer podcast brings you insightful and inspiring conversations with customer-focused leaders who are transforming and innovating customer experience. Hosts Adam Brotman, the CEO of Brightloom and Chief Product Officer Ben Straley talk with customer experience and digital leaders from some of the world's biggest brands.
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The New Digital Customer podcast brings you insightful and inspiring conversations with customer-focused leaders who are transforming and innovating customer experience. Hosts Adam Brotman, the CEO of Brightloom and Chief Product Officer Ben Straley talk with customer experience and digital leaders from some of the world's biggest brands.
With the unforeseen circumstances of the pandemic, this is now more than ever the digital era. Adam and Ben share their first-hand experience seeing how data can transform your customer experience.
They examine and share statistics on the increase of digital ordering and sales due to the pandemic, as well as provide examples of brands and/or corporations that have benefited from this increase.
They also explain the three types of data you have access to; first, second, and third-party data.
The New Digital Customer
The New Digital Customer podcast brings you insightful and inspiring conversations with customer-focused leaders who are transforming and innovating customer experience. Hosts Adam Brotman, the CEO of Brightloom and Chief Product Officer Ben Straley talk with customer experience and digital leaders from some of the world's biggest brands.
