In this special bonus episode, hosts Mike Klein and Janet Hitchen dive into the challenges and opportunities facing organizations and communicators in today’s volatile landscape.

Episode Highlights

0:01 – Welcome and Introductions

3:13 – From Disruption to Navigation

6:36 – Organizational Complacency vs. Communication Challenges

10:08 – Emerging Risks for Communicators

13:35 – Political and Regulatory Shifts

20:28 – The Say-Do Gap and Trust

28:19 – Adapting Communication Channels

33:16 – Global Divergences and Lessons from Regional Operations

37:14 – Grounding Communication Teams for Resilience

41:50 – Defining Shared Language and Values

50:08 – Shifts in Leadership Styles

56:11 – Preparing for Uncertain Futures

1:04:24 – Closing Thoughts

About Janet:

Janet is a strategic Internal Communication Leader placing people at the heart of what she does. Trusted advisor to Senior Leadership teams. Creating best-in-class, commercially-grounded comms strategies based on strong relationships and a solid understanding of business needs. Balancing a love of data and educated intuition to get results. Now with an additional specialism in Sustainability.

Connect with Janet:

Linkedin: https://www.linkedin.com/in/janethitchen/

Follow me for more content here:

LinkedIn:

https://www.linkedin.com/in/mklein818/

Changing The Terms Website:⁠

https://changingtheterms.com/

Join the Conversation

We’d love to hear your thoughts on this episode. What challenges are you facing in navigating disruption? Share your insights and join the discussion in the comments or on social media.

Stay tuned for new episodes launching in January 2025, where we’ll bring on expert guests to help you navigate these turbulent times with confidence.