During this episode, Tessina explains how claims can be effectively appealed. This is a simple episode, with simple solutions to get insurance plans to pay on time, pay correctly, and stop denying claims.

In this episode, Jim focuses on his work as a dental specific CPA. He talks about advantages of using a dental specific CPA over general CPA's. Jim shares advice on how to work with your CPA in a way that is productive and allows for you to take full advantage of tax codes, and other perks that come with proactive tax planning and tax mitigation strategies. Jim also talks about fees and how they impact dental practices and his shock when comparing his client's fees with area percentiles. His advice is to be proactive at reviewing and assessing your fees often and in a way that will impact revenue and profitability.

In this episode from The Automatic Patient Podcast, host Jordon Comstock chats with Gina Kiner, Office Manager at Pioneer Valley Dental Arts, about her incredible success in growing their patient membership program to 365 active members in just one year.

In this episode of the Navigating Dental Insurance podcast, Jordon Comstock hosts dental consultant and coach Deborah Nash for an insightful discussion on enhancing patient experiences while addressing the complexities of dental insurance.

Maximize Your Practice’s Revenue with Smarter Financial Strategies In this episode, we dive deep into actionable strategies to boost your dental practice’s profitability. From mastering financial KPIs to implementing membership plans, learn how to retain more revenue and reduce write-offs with insights from a seasoned dental CFO.

This is a replay from the Automatic Patient Podcast run By Jordon Comstock. We only interview Practice's owners and go into the details of running a profitable dental business!

Summary: Jordon Comstock and Ben Tuinei, hosts of the Navigating Dental Insurance Podcast, welcome Susan Laine, a Dentrix trainer and founder of 180 Dental, to discuss the impact of AI in insurance claims processing and how dental practices can adapt effectively. The conversation highlights the increasing complexity of claim rejections and emphasizes the need for leveraging AI to combat these challenges. Key Points: Introduction & Expertise: Susan Laine shares her background in dental office management, Dentrix training, and AI integration. AI in Insurance: Insurance companies use AI to auto-deny claims based on stringent parameters, making claims processing more challenging. Practices must submit clean, complete claims with all necessary documentation upfront. Combating AI with AI: Susan discusses using AI tools like ChatGPT and Google’s Gemini to enhance efficiency in claim submissions. These technologies help create narratives and attach the right data to claims, reducing rejections. Practical Examples: For procedures like surgical extractions, AI can ensure narratives include terms like "sectioned tooth" and "suturing" to align with insurance algorithms. Adapting to AI: Dental practices must embrace AI integration to keep up with the evolving insurance landscape. Practices should consider training staff to use AI for efficiency rather than fearing job replacement. Implementing Change: Susan emphasizes the psychological aspects of change, advocating for a clear communication strategy. She introduces the concept of "four doors" for change: what to keep, what to discard, what to change, and what to accept. Engaging the Team: Practices should involve their team in the change process to prevent resistance and ensure smoother transitions. Rewarding staff with incentives, like lunch or treats, can boost morale during challenging periods. Communicating with Patients: To avoid surprises, introduce new team members through engaging methods, like short videos or personalized messages, before appointments. This builds familiarity and trust. Closing Thought: Embrace AI to streamline operations, improve claims success, and adapt to the rapidly changing landscape. Change may be hard, but it’s essential for growth and efficiency.

Rebecca is the Chief Operating Officer for Verasoni (www.verasoni.com), one of the leading Marketing Firms in Healthcare. During this episode, Rebecca talks about brand positioning, patient education, patient experience, and many other important factors as it pertains to acquiring good new, and long term patients. You can learn more from Rebecca by visiting www.verasoni.com.

Brian talks about FFS practice purchases compared to PPO practice purchases from a patient retention, attrition, and growth perspective. Brian has quickly become one of the most respected transition experts in the dental industry. Check out this episode if you are looking to buy a practice in the near or far future.

In this episode, Bob Spiel and Bryton Nield share their passion about partnership and associateships in dentistry. According to these professionals, partnerships and associateships in dentistry don't last very long. A large part of this is due to a mismatch from the very beginning of the relationships where proper assessment and analysis on personality types, belief systems, to individual philosophies (among many other things) tend to cause key relationships in business to fail. Bob and Bryton talk about solutions on how to make a long term relationship work with associates and partners.

Most dental professionals recognize the struggle in dealing with insurance. But as a hygienist, Jen realized some huge opportunities in learning more about how clinical treatment ties in to coding and billing. During this episode Jen gives her professional advice on how important hygiene treatment and coding work together. Admittedly, we all know the basics when it comes to hygiene coding but Jen shares a lot more information that is both eye opening and exciting.

During this episode, Ericka talks about different areas of coding and billing that are holding dental offices back, from a revenue perspective. Ericka talks about how insurance companies pay more for a prophy compared to a gingivitis cleaning (D4346) where such a cleaning is more extensive than a prophy. She talks about how perio billing in general is low for most practices. Ericka provides insight on solutions to help with accounts receivables in general and shares her top 5 Key performance indicators for dental billing. To contact Ericka please email her at billingcoach@hiddendentalprofit.com or visit www.hiddendentalprofit.com.

Welcome to the "Navigating Dental Insurance" podcast, where your hosts, Jordan Comstock and Ben Tuinei, dive deep into the complexities of dealing with dental insurance in the industry. Sponsored by BoomCloud Dental Membership Software and Veritas Dental Resources, this episode, titled "Combating the Bureaucratic Empire of Dental Insurance," is dedicated to simplifying the process for practice owners and office managers. Here's what we cover: - The challenge of making money in dentistry due to insurance complexities. - Strategies to combat the bureaucratic nature of dental insurance. - The importance of not blindly trusting insurance companies and doing due diligence. - A discussion on insurance companies' primary focus on investors over patients and providers. - A real-life example of policy manipulation by insurance companies. Join us as we explore these topics and discuss our upcoming live event aimed at empowering dental professionals.

During this episode Bob Speil talks about the right and wrong ways of creating partnerships and associateships. Bob developed a unique system that allows doctors to get together in a way that creates for long lasting and successful relationships.

Are you sick and tired of insurance companies denying treatment? Too often insurance companies are either denying or bundling buildups with crowns and often stating that a build up was not necessary. Tessina gives her tip on how to get buildups paid or unbundled. For the average dental office, build ups represent $70,000 to $110,000 of annual revenue. Don’t let insurance take that away.

During this episode, Tessina tells her story on how she brought a major insurance plan to its knees. She has proven that 600 pound gorilla’s can be defeated in hand to hand combat (figuratively of course)! Tessina applies a concept in the book “The Art of War” by catching an enemy by surprise. She set an example of what we can all do to fight insurance in a way that forces insurance to do the right thing and pay benefits honestly.

Tessina shares her feedback on various insurance verification hurdles that practices experience. She offers her advice to improve this important area of insurance administration within the practice.

Dr. Morrow has been practicing dentistry for over 15 years in a variety of practice types and settings. His most recent role as Regional Doctor Mentor of Operations for Heartland Dental, the nation's largest DSO, included overseeing the growth of over 60 doctors in three states as well as providing mentorship for hundreds of dentists throughout the United States. Dr. Morrow was a President's Club recipient from Heartland Dental in recognition of his leadership, advanced dental skill, and service to the dental community. Dr. Morrow is passionate about the use of lasers in dental treatment and teaches certification classes for both hard and soft tissue lasers. He is a Dental Examiner for the Western Regional Examination Board (WREB) and currently serves on the Arizona State Dental Board appointed by Governor Ducey and the Dental Exam Review Board (DERB). Originally from Salt Lake City, Utah, Dr. Morrow completed his undergraduate education at the University of Utah, with a major in Exercise Sports Science. He went on to attend New York University College of Dentistry where he earned his Doctorate of Dental Surgery. "Dr. Morrow's clinical expertise and knowledge of the dental industry, combined with his significant role at the nation's largest DSO, make him ideal to lead BIOLASE's clinical team as we pursue our goal of growing laser adoption across the dental industry," said John Beaver, President and Chief Executive Officer. "Dr. Morrow is a strong advocate for laser dentistry and has already worked with hundreds of dentists to adopt laser technology while at Heartland, and we look forward to his continued role in expanding the use of lasers within DSOs and with all dentists. Dr. Morrow's extensive background in general dentistry also fits well with BIOLASE's strong roster of dental professionals, both on staff and on our Board. Dr. Morrow will be integral to the success of our previously announced initiative to expand our training operations footprint and establish our first Model Dental Office ("MDO") at our corporate location, which is planned to launch in the first quarter of 2023. These investments, we believe, will continue to accelerate and expand laser adoption within the 150,000+ general dentist community."

I wanted to share my new podcast, The Automatic Patient Podcast. It is the Official BoomCloud podcast. I record each week with my twin Brother, Justin Comstock and we talk about how to automate marketing, recurring revenue and operations. Ben and i will still be doing a podcast. Just wanted to share this episode because I think it was amazing in regards to growing a dental membership program. Jordon Comstock

In this episode, Jordon & Ben talk business with Kiersten Aucoin to help solve your day to day issues running a dental office.